Order capture is the process of receiving, validating, and recording customer orders from across channels to facilitate efficient fulfillment. A smoother capture process often means a faster order-to-cash cycle, fewer mistakes, and happier customers. Yet, McKinsey's 2023 supply chain survey showed that nearly half of the respondents had not consistently invested in the digital supply…

Introduction In the modern business landscape, Customer Relationship Management (CRM) platforms like Salesforce have become indispensable. Salesforce’s ability to integrate with popular email services such as Outlook and Gmail enhances its functionality, making it a powerful tool for businesses. This integration streamlines communication, ensures efficient data management, and augments customer engagement strategies. In this article,…

Introduction In today's digital age, WhatsApp has emerged as more than just a messaging app; it's a pivotal communication tool for businesses worldwide. With over two billion active users, WhatsApp's massive reach and popularity make it an indispensable platform for businesses aiming to connect with their audience effectively. Understanding this, our objective in this blog…

Despite the growing popularity of instant messaging services, Email continues to be an important mode of communication, especially in the business scenario.  In 2023, 4.37 billion people around the globe sent 347.3 billion emails every day. The working of email is fairly simple - when an email is sent, it is initially directed to the…

To many business leaders, the accounts receivable cycle is thought of as solely cash collections, but it’s actually more complex than that. Playing a vital role in the accounting cycle and overall business functions, the accounts receivable team is responsible for reviewing purchase orders, checking each customer’s credit, granting appropriate credit terms, sending invoices, collecting…

A survey by Accenture on underwriting employees found that up to 40% of underwriters’ time is spent on non-core and administrative activities. They estimate that this represents an industry-wide efficiency loss of up to $160 billion over the next five years. Integrating AI and automation into the underwriting workflow presents a significant opportunity to minimize…

In the fast-paced world of sales and marketing, understanding and managing leads is like finding and nurturing hidden treasures. Every lead is a potential customer, but not all leads are created equal. Some are ready to make a decision, while others need more time or information. This is where Lead Prioritization comes into play.…

Healthcare document management systems play a crucial role in the modern healthcare landscape by streamlining and enhancing the management of patient records, administrative documents, and medical data. These systems provide a centralized and secure platform for storing, organizing, and accessing a vast array of healthcare-related information. What is Healthcare Document Management? The core objective of…

Your accounts payable team – whose main function is to ensure funds are disbursed properly to vendors, business partners, and sometimes customers – processes an exorbitant number of invoices every single week. When done manually, processing an invoice can take days. If an AP expert has to conduct three-way matching checks, route the invoice to…

In the intricate web of global commerce, the logistics industry is the backbone, connecting manufacturers to consumers across vast distances. However, this interconnectedness comes with its fair share of challenges. From the moment a product is manufactured to its final delivery, an array of documents accompanies its journey, often creating bottlenecks in the seamless flow…